Tenant Approval Criteria

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HCM Property Management conducts business in accordance with the Federal and State Fair Housing Laws. We are pledged to the letter and spirit of the U.S. Policy for achievement of equal housing opportunity throughout the nation. We encourage and support a program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.

Two sets of hands are forming a circle on a wood table around a paper cut out of a family, with glasses, coffee, keys and paper on the table.

Tenant Approval Criteria

HCM Property Management conducts business in accordance with the Federal and State Fair Housing Laws. We are pledged to the letter and spirit of the U.S. Policy for achievement of equal housing opportunity throughout the nation. We encourage and support a program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.

In order to process your application, we will need the following items:

  1. Completed application for every person over the age of 18 years that will be living in the property. Each adult must complete their own individual application. Applications must be completed on-line through our website at hcmpm.com.
  2. Copy of a valid photo ID
  3. Proof of Income for all applicants. Applicants should make gross income in excess of a combined minimum of 2.5 times the monthly rental amount. Verification of income may include, but not limited to, last two paycheck stubs, W2 forms, 1099 forms, personal tax returns, proof of government income such as Social Security, Disability, etc, proof of retirement income, liquid assets such as bank or investment accounts, proof of child or spousal support.
  4. Non-Refundable screening fee of $50 per application. This fee is paid on-line during the application process.

Please note the following before applying:

  1. Each applicant is screened for Credit, Income, Rental History, and Criminal Background. We process applicants on a first-come basis, but if we receive multiple applications in a short time period, we will select the best qualified candidate, which includes consideration of lease start date.
  2. We incur costs to process and screen each application and as such, APPLICATION FEES ARE NON-REFUNDABLE.
  3. Only completed application packages will be processed. A completed application package includes the four items listed above. Please attach all documentation to your on-line application.
  4. Our application process generally takes 3-4 days to complete upon receipt of completed applications from all prospective tenants. Processing time frame can vary based on number of applicants..
  5. We STRONGLY encourage all applicants to view the property before submitting an application.
  6. Pet Policy – Please check out listing to confirm if pets will be considered. You must attach a photo of your pet with your application to be processed. Due to insurance purposes, we cannot allow the following breeds in any of our rentals: Doberman, Mastiff, Boerboel, Rottweiler, American Bulldog, Presa Carnario, Pit Bull and similar Terrier breeds, Chow, Dogo Argentino, German Shepherd, Husky, Bandog, Wolf Hybrids, Akita, Fila Brasiliero, or Tosa Inu. HCM assesses a pet administration fee of $40 per pet. This will be added to your monthly rent if applicable.
  7. If your application is approved, HCM Property Management will require 2-5 business days to get the property ready for move-in.
  8. If your application is approved, HCM Property Management will require a non-refundable $1,000 Property Holding Fee to remove this property from the active market until your move in date. This fee is Non-Refundable but will be credited toward your security deposit at Move In. The property owner suffers a financial loss when the property is not being marketed for lease. If you cancel your scheduled move-in after paying the Property Holding Fee, the fee will be forwarded to the property owner to compensate them for their financial loss.
  9. All HCM Property Management residents are enrolled in the Resident Benefits Package (RBP) for $39.95/month which includes renters insurance, HVAC air filter delivery (for applicable properties), credit building to help boost your credit score with timely rent payments, $1M Identity Protection, move-in concierge service making utility connection and home service setup a breeze during your move-in, our best-in-class resident rewards program, and much more! For more information see the Residents Benefits Package Section.

We utilize a risk-based deposit model. In some cases, we will ask for a higher deposit (or co-signor) depending on a number of factors detailed below:

Credit Scores

  • Our minimum credit score requirement is 680
  • Applicants with credit scores between 600 and 680 may be considered, but will require a higher security deposit
  • Applicants with credit scores below 600 will not be considered

Bankruptcy/Charge-offs/Collection Accounts

  • All bankruptcies must be charged off greater than 2 years ago to be considered
  • Medical collections are ignored
  • Applicants with negative utility accounts within the last 6 months will not be considered

Rental Payment History

  • Applicants with any unpaid rental debt or an eviction in the last 7 years will be denied
  • Applicants with any rental history reflecting 2 or more 30 day late payments in the last 24 months will be denied

Rent to Income Ratio

  • Combined gross income from all applicants should be a minimum of 2.5 times the monthly rent
  • Combined gross income from all applicants between 2.0 and 2.49 times the monthly rent considered but will require a higher security deposit (or co-signor)
  • Combined gross income from all applicants less than 2.0 times the monthly rent will not be considered.

Criminal Background

A criminal background check will be completed on each applicant. An applicant will be denied for any felony conviction within the past 7 years or if they have been convicted of any sex crime.

 Co-Signers

Co-signers will be considered. Co-signers must have a credit score of at least 700 with no late rent/mortgage payments or tax liens. Co-signers must also make at least 2.5 times the monthly rent.

What Clients Are Saying About us

5.0/5
5.0 /5
311 Reviews

Google
5.0/5
Mar 5, 2023
Google HCM Property Management Michelle
I was so very impressed from start to finish about the professionalism and convenience of each step. Signing up for the in person viewing was quick, all via text, with a very professional verification service. The visit was quickly followed by a check in text asking if we wanted to apply, which we did. Transition from automated service to person was fast! Dianne Carlyle is fantastic!!! She helped guide us and was incredibly responsive. She was also kind and funny, which is not necessary, but certainly a plus that put us at ease. Also, the property is obviously everything we wanted at a great price point. We saw two other places with another property management company the same day and the contrast between the two was stark. The other places had serious defects that I felt were not acknowledged because the asking price was still high AND the agents were not as good as Dianne. Total process was from viewing to approved was 2 days and now we are happy as clams!
Google
5.0/5
Feb 27, 2023
Google HCM Property Management In
HCM is very professional and they prepared my house to be rent within a month and found tenant within a month. All process was completed within 2 months. I am so happy working with HCM specially Lenny and Gabby . Thanks so much .
Google
5.0/5
Feb 25, 2023
Google HCM Property Management Colby
Dianne was extremely helpful and accommodating! I went and saw a condo on a Thursday and told her I needed to sign a lease immediately and move in that weekend and she was able to get everything done in that 24 hour window. Dianne was very nice and answered all questions. I would definitely recommend her.
Google
5.0/5
Feb 23, 2023
Google HCM Property Management Christine
Have been with HCM since March and have been very happy with their service. Had a horrible experience with a non paying tenant and a property management company that did not know what they were doing. Switched to HCM once tenant was out and very quickly found what seems to be a very good tenant so far. They have been very professional and easy to work, and not to mention cost effective with their management fees. This has meant a lot after having gone through the previous horrific experience. Would definitely recommend them!!
Google
5.0/5
Feb 22, 2023
Google HCM Property Management Alissa
Gabby, from the LA Leasing Department with HCM, has since day one, been a pleasure to work with! She is quick to respond, always helpful, and kind. I have contacted her about things outside of just leasing and she still goes above and beyond to get me what I need or answer any questions I may have, quickly too. If you need a reliable leasing agent, I highly recommend working with Gabby Lopez! Thank you!
Google
5.0/5
Feb 22, 2023
Google HCM Property Management Jackie
I was impressed by their team work and speedy process of putting tenants in my property! Thank you for the reliable and quality service.
Google
5.0/5
Feb 20, 2023
Google HCM Property Management Myloan
Diego and Lenny are great. They explained clearly the contract agreement.
Google
5.0/5
Feb 18, 2023
Google HCM Property Management Kevin
Ana was quick to respond and provided updates regularly. She made the service request process very easy.
Google
5.0/5
Feb 10, 2023
Google HCM Property Management Sayem
We’ve been an HCM clients for over a year. Always professional and responsive to our needs. Recently Ana handled a service request promptly for our property. Thank you. Sayem Uzair Irvine, CA
Google
5.0/5
Dec 19, 2022
Google HCM Property Management Ericka
Luisa brought clarity and accuracy to many transactions that were previously confusing on our owner statements. I appreciate her reorganizing the year to date statements as prior statements were choppy in dating and numbers were off! Please pat yourself on the back, Luisa, because this is much clearer in understanding for me as an owner and for our CPA.She is an asset to her role.
Google
5.0/5
Dec 7, 2022
Google HCM Property Management Nataly
I love the 3 different pricing tiers, very cost efficient. I highly recommend this company, Thank you Lenny & Diego for your professionalism and always available to help with my questions.
Google
5.0/5
Dec 2, 2022
Google HCM Property Management Yiyi
Paul has been really amazing to work with. Whenever we had any problems with our tenants, he was always there to help us to solve the problems and got things done. Thank you very much Paul!
Google
5.0/5
Nov 29, 2022
Google HCM Property Management Cesar
Usually I don’t write reviews but to be honest Diego has exceeded my expectations! Thank you! 100% recommended
Google
5.0/5
Nov 29, 2022
Google HCM Property Management Luis
Thank you HCM for taking my property in Long Beach, Diego was very helpful from the start!
Google
5.0/5
Nov 29, 2022
Google HCM Property Management Evelia
Diego and Lenny are great! They were able to help me get my property rent ready! Thank you!
Google
5.0/5
Nov 29, 2022
Google HCM Property Management Hector
This company is great to work with, what I love most is their online portals! Thank you to all of their staff!
Google
5.0/5
Nov 29, 2022
Google HCM Property Management Lolita
I love their pricing tiers and their ability to quickly resolve issues! Diego is great to work with! Highly recommended!!
Google
5.0/5
Nov 29, 2022
Google HCM Property Management Edgar
HCM has been great since day 1, they are quick to respond to requests and comments. I highly recommend this company to anyone! Diego does a fantastic job in explaining their pricing tiers! I would definitely recommend them!
Google
5.0/5
Nov 29, 2022
Google HCM Property Management Carlos
Thank you for everything! I am very satisfied with all of their hard work. The staff is amazing! Thank you Diego and Lenny! Those 2 are fantastic!
Google
5.0/5
Nov 28, 2022
Google HCM Property Management Yadira
Luisa assisted me with a discrepancy in my ledger very quickly, thank you.
Google
5.0/5
Nov 28, 2022
Google HCM Property Management Cristian
I am very pleased with their services! Diego has been very informative and very responsive! Even on the weekends!
Google
5.0/5
Nov 28, 2022
Google HCM Property Management Constanza
Absolutely love their efficiency! I reached out to Luisa to get an income/expense report and she got back to me in no time. HCM has met every expectation. Thank you guys!
Google
5.0/5
Nov 27, 2022
Google HCM Property Management Hector
HCM has assisted me throughout my onboarding process and they’ve made everything very easy! Thanks Luisa for such a smooth transition.
Google
5.0/5
Nov 27, 2022
Google HCM Property Management Alfonso
Wonderful services, my family and I are very happy to have all property inquiries and repairs handled through them. Their staff is excellent. Luisa helped me fix an issue swiftly
Google
5.0/5
Nov 27, 2022
Google HCM Property Management Fernando
HCM has exceeded my expectations! Thank you! 100% recommended!
Google
5.0/5
Nov 27, 2022
Google HCM Property Management Carolina
The attention my parents and I have received from Luisa and everyone has been wonderful. HCM has met and definitely exceeded our expectations.
Google
5.0/5
Nov 27, 2022
Google HCM Property Management Luciana
HCM accommodated a tenant in no time! Thank you all for your professionalism and transparency. Recommended 100%. Patricia, Luisa and Ana have been of great help.
Google
5.0/5
Nov 27, 2022
Google HCM Property Management Cecilia
Luisa walked me through the Resident’s Benefits Package benefits and and guided me through the app. Wonderful company! I appreciate their efforts to keep their services top notch.
Google
5.0/5
Nov 26, 2022
Google HCM Property Management Meño
Great work from all their staff, they attended an urgent matter in no time and dispatched a very efficient vendor. Thank you Luisa for reaching out and being on top of the issue.
Google
5.0/5
Nov 26, 2022
Google HCM Property Management Gustavo
Outstanding company! Everyone’s really nice to work it and very professional. Luisa helped me understand my prorated rent calculation right before Thanksgiving. Thank you HCM team.

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ABOUT

HCM Capital, Inc. dba HCM Property Management
CA DRE License # 01926399

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LOCATIONS

Orange County Office:

27 Mauchly, Suite 206
Irvine, CA 92618

Los Angeles County Office:

3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806