Residents Benefits Package
- Renters Insurance that meets all lease requirements from an A-rated carrier.
- Credit building to help boost your credit score with timely rent payments.
- A resident rewards program that helps you earn rewards for paying your rent on time.
- HVAC air filter delivery directly to your door approximately every 6 months.
- Utility concierge service: one call set up your utility services, cable, and internet services.
- $1M Identity Protection for all adult leaseholders.
- 24/7 online maintenance reporting.
- Home buying assistance for when the time is right to buy your “forever” home.
- Online portal: Access to your account, documents, communication, and payment options.
- One time Late Fee waiver up to $150.
- One time NSF Fee waiver.
- Vetted vendor network: we find the technicians who are reputable, licensed and insured.
- *Features are subject to property mechanicals or other limitations. The total monthly cost of the Resident Benefits Package is all-inclusive, and no discounts will be given if any element of the package is unavailable due to a lack of HVAC or another limitation at a specific property.
Renter’s Insurance Requirements and Options
The Landlord requires the Tenant to obtain liability coverage of at least $100,000 in property damage and legal liability from an A-rated carrier and to maintain such coverage throughout the entire term of the lease agreement. The tenant is required to furnish the Landlord with evidence of the required insurance prior to occupancy, at the time of each lease renewal period, and upon request.
To satisfy the insurance requirement, the Tenant may either
1) be automatically enrolled into a policy that satisfies the coverage requirements as part of the Resident Benefits Package;
2) obtain alternative liability coverage from an insurer of the Tenant’s choice.
The option Tenant chooses will not affect whether Tenant’s lease application is approved or the terms of the Tenant’s Lease.
Frequently Asked Questions
How do I enroll in the Residents Benefits Package Insurance Policy?
The tenant will be automatically enrolled into an insurance policy as part of the Resident Benefits Package. No further action is required. Coverage will begin on the effective date of the Tenant’s lease and continue throughout the lease term. Please refer to the evidence of insurance that is supplied by HCM Property Management for additional coverage details. The Resident Benefits Package monthly rate will be adjusted by the premium amount in the policy.
Can I opt out of this Resident Benefits Package?
Yes – But only the Insurance Portion. If Tenant prefers, the Tenant may find, purchase, and maintain another policy that satisfies the Landlord’s requirements. The Resident Benefits Package monthly amount will be adjusted from $39.95 per month to $29.00 per month.
To opt-out, visit https://insurance.residentforms.com/ and follow the instructions listed there to provide evidence of the required insurance coverage to your Landlord.
It is Tenant’s responsibility to pay premiums directly to your insurance provider. If the policy is terminated or lapses, the Tenant will be subject to a lease violation fee of $25 and agrees to be subsequently enrolled into the policy that satisfies the coverage requirements as part of the Resident Benefits Package.
What if I have my own Renters Insurance coverage?
The Residents Benefits Package will apply to all homes and tenants under HCM Property Management. Tenants may opt out of the insurance portion of this program by providing proof of Renter’s Insurance.
To opt-out, visit https://insurance.residentforms.com/ and follow the instructions listed there to provide evidence of the required insurance coverage to your Landlord.
It is Tenant’s responsibility to pay premiums directly to your insurance provider. If the policy is terminated or lapses, the Tenant will be subject to a lease violation fee of $25 and agrees to be subsequently enrolled into the policy that satisfies the coverage requirements as part of the Resident Benefits Package.
What Our Clients Are Saying
Working with Dianne has been one of the best experiences that I have had while working with a management company. She is always quick to respond and is very friendly. Happy to be renting through a company that has employees like her. Great customer service is hard to come by these days!
The property managers are always quick to respond and provide friendly and helpful service. The handyman who came out to help with a garbage disposal replacement was on time, worked quickly and cleaned up after himself. We have been very happy with the service we have received thus far.
Renee is a top notch coordinator. She is always going above and beyond with her help when needed and has the best follow up track record of any property management coordinator that I’ve ever worked with. I always make sure to ask for her specifically because I know she will get things done. Everyone else has been equally helpful and a great experience working with HCM
We had questions that we needed answers for. Luisa Jimenez and Vicky Viajar were really helpful and were very pleasant. They answered our questions and addressed our concerns. They were also quick to respond!
