Choose The Program That is Right For You

Silver

Gold

Platinum
Monthly Management Fee
% of Rent Collected
4.9% 6.9% 8.9%
Leasing Fee
% of First Month Rent
50%* 40% 30%
Renewal Fee $75 Renewal
$75 Renewal $75 Renewal
Loss of Rent Coverage
$1500 Eviction Expense Coverage
Rental Income SPEED-PAY
$1500 Pet Damage Coverage
HVAC Filter Replacement Program
Handyman Repairs Included 1/2hr/Month 1hrs/Month
Interior Property Assesments 1/Year 2/Year 2/Year
12 Months Leasing Guarantee 12 Months 12 Months 24 Months
HAP Processing +$25/Month +$15/Month
Home Warranty Repairs Coordination +$25/Month +$15/Month
Annual Tax Reporting $75 $45
Bill Pay $25/mo
Utilities Management $25/Service
Oversee Insurance Claims $75
Major Renovation Project Management 10% of Project Cost
Weekly Inspections
Capital Expenditure Planning
Dedicated Property Coordinator
Annual Fire Suppression Check & Backflow Testing Fire Suppression
Market Rent Analysis
Property Marketing
Tenant Screening
Pet Screening
Tenant Placement
Property Maintenance
After-Hours & Holiday Repairs
Tenant Maintenance System
Rent Collection
Convenient Rent Payments
Eviction Process Coordination
Legal Compliance
Property Accounting and Reporting
Monthly Owner Statements
Owner and Tenant Online Portals
Our Guarantees
Loss of Rent Guarantee
Leasing Guarantee 12 Months 12 Months 24 Months
21 Day Rental Guarantee
Maintenance Guarantee
Eviction Guarantee
Satisfaction Guarantee
Pet Damage Guarantee

Silver

Monthly Management Fee:
% of Rent Collected – 4.9%

Leasing Fee:
% of First Month Rent – 50%
Renewal Fee: $75 Renewal

Interior Property Assessments

HCM will complete and document interior property inspections to ensure your tenants are taking care of your investment1/Year

12 Months Leasing Guarantee

If a tenant breaks their lease for any reason, HCM will release the property with no additional leasing fee-12 Months

HAP Processing

Additional monthly fee for processing Housing Assistance Payments +$25/Month

Home Warranty Repairs Coordination

Additional monthly fee for managing property with Home Warranty Plans +$25/Month

Annual Tax Reporting

One time annual fee (February) for preparation and mailing of yearly tax forms (1099) $75

Bill Pay

$25/mo

Utilities Management

HCM will manage the transfer of utilities during property vacancies$25/Service

Oversee Insurance Claims

HCM will coordinate any insurance claims related to the managed property$75

Major Renovation Project Management

If you have a large renovation project, HCM can manage the project for you. – 10% of Project Cost

Weekly Inspections

HCM will conduct weekly exterior inspections to ensure there are no safety concerns and the common areas are in good condition.

Capital Expenditure Planning

HCM will work with you to create a capital expenditure budget to ensure we plan ahead for larger expense items like roof replacement, exterior painting, etc.

Dedicated Property Coordinator

Your apartment will have a dedicated property coordinator so you have one point of contact for all property matters.

Annual Fire Suppression Check & Backflow Testing Fire Suppression

HCM will ensure you stay in compliance with all required safety inspections.

Market Rent Analysis

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Property Marketing

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate ‘fake’ service animals and problem pets.

Tenant Placement

Included

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

After-Hours & Holiday Repairs

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Tenant Maintenance System

From their mobile device, Tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Eviction Process Coordination

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Legal Compliance

Our leasing agents and property managers are all licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software — the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simply your life by connecting you to our Owner Portal to send monthly owner statements

Owner and Tenant Online Portals

We give you real-time access to your properties via your PropertyWare Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.
Our Guarantees

Leasing Guarantee

If a tenant breaks their lease for any reason, HCM will release the property with no additional leasing fee 12 Months

21 Day Rental Guarantee

We will rent your property in 21 days or less or HCM will reduce your leasing fee by 25%. The leasing guarantee is subject to  1) Suggested rent-ready repairs being completed 2) 3) Suggested rent rate is approved and accepted by HCM Property Management. The 21 day period is defined by the date the property is deemed Rent Ready by HCM and the date in which we have an accepted application

Maintenance Guarantee

All maintenance work guaranteed for 12 months

Satisfaction Guarantee

If you are not happy with HCM, we will try to make it right. If you are still not happy, you can cancel at any time with 30 days notice

Gold Plan –
Our Most Popular Plan

Monthly Management Fee:
% of Rent Collected – 6.9%

Leasing Fee:
% of First Month Rent – 40%
Renewal Fee: $75 Renewal

$1500 Eviction Expense Coverage

Covers any qualifying eviction costs up to $1500. Gold and Platinum plans subject to Tenant Qualifications reviewed and approved by HCM Property Management.

Rental Income SPEED-PAY

Your owner payments are made within 2 business days after receipt of tenant funds

$1500 Pet Damage Coverage

HCM will cover any pet related damage over and above the tenant security deposit up to $1500. Applies only to tenants placed by HCM

HVAC Filter Replacement Program

HCM will deliver HVAC filters to your investment property every quarter to increase the life of your system

Handyman Repairs Included

HCM will provide 1/2 hour/Month handyman repairs (a $65/hr benefit) for any tenant requested repairs. 1 hour carryover allowable if unused in prior month.

Interior Property Assessments

HCM will complete and document interior property inspections to ensure your tenants are taking care of your investment. 2/Year

12 Months Leasing Guarantee

If a tenant breaks their lease for any reason, HCM will release the property with no additional leasing fee. 12 Months

HAP Processing

Additional monthly fee for processing Housing Assistance Payments .+$15/Month

Home Warranty Repairs Coordination

Additional monthly fee for managing property with Home Warranty Plans. +$15/Month

Annual Tax Reporting

One time annual fee (February) for preparation and mailing of yearly tax forms (1099). $45

Bill Pay


Utilities Management

HCM will manage the transfer of utilities during property vacancies. -Included

Oversee Insurance Claims

HCM will coordinate any insurance claims related to the managed property.Included

Major Renovation Project Management

If you have a large renovation project, HCM can manage the project for you. -Included

Market Rent Analysis

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Property Marketing

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate ‘fake’ service animals and problem pets.

Tenant Placement

Included

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

After-Hours & Holiday Repairs

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Tenant Maintenance System

From their mobile device, Tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Eviction Process Coordination

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Legal Compliance

Our leasing agents and property managers are all licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software — the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simply your life by connecting you to our Owner Portal to send monthly owner statements

Owner and Tenant Online Portals

We give you real-time access to your properties via your PropertyWare Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.
Our Guarantees

Leasing Guarantee

If a tenant breaks their lease for any reason, HCM will release the property with no additional leasing fee 12 Months

21 Day Rental Guarantee

We will rent your property in 21 days or less or HCM will reduce your leasing fee by 25%. The leasing guarantee is subject to 1) Suggested rent-ready repairs being completed 2) The 21 day period is defined by the date the property is deemed Rent Ready by HCM and the date in which we have an accepted application. 3) Suggested rent rate is approved and accepted by HCM Property Management.

Maintenance Guarantee

All maintenance work guaranteed for 12 months

Eviction Guarantee

Covers any qualifying eviction costs up to $1500

Satisfaction Guarantee

If you are not happy with HCM, we will try to make it right. If you are still not happy, you can cancel at any time with 30 days notice

Pet Damage Guarantee

We cover up to $1,500 in damage above the Security Deposit that is caused by a pet we approved for your rental

Platinum

Monthly Management Fee:
% of Rent Collected – 8.9%

Leasing Fee:
% of First Month Rent – 30%
Renewal Fee: $75 Renewal

Loss of Rent Coverage

For qualifying tenants, covers your rent payments for up to 3 months if the tenant are unable to pay (Max $3,000 per month if tenants are unable to pay). Gold and Platinum plans subject to Tenant Qualifications reviewed and approved by HCM Property Management.

$1500 Eviction Expense Coverage

Covers any qualifying eviction costs up to $1500. Gold and Platinum plans subject to Tenant Qualifications reviewed and approved by HCM Property Management.

Rental Income SPEED-PAY

Your owner payments are made within 2 business days after receipt of tenant funds

$1500 Pet Damage Coverage

HCM will cover any pet related damage over and above the tenant security deposit up to $1500. Applies only to tenants placed by HCM.

HVAC Filter Replacement Program

HCM will deliver HVAC filters to your investment property every quarter to increase the life of your system

Handyman Repairs Included

HCM will provide 1 hours/Month handyman repairs (a $65/hr benefit) for any tenant requested repairs. 1 hour carryover allowable if unused in prior month.

Interior Property Assessments

HCM will complete and document interior property inspections to ensure your tenants are taking care of your investment. 2/Year

12 Months Leasing Guarantee

If a tenant breaks their lease for any reason, HCM will release the property with no additional leasing fee. 24 Months

HAP Processing

Additional monthly fee for processing Housing Assistance Payments.-Included

Home Warranty Repairs Coordination

Additional monthly fee for managing property with Home Warranty Plans. -Included

Annual Tax Reporting

One time annual fee (February) for preparation and mailing of yearly tax forms (1099). -Included

Bill Pay


Utilities Management

HCM will manage the transfer of utilities during property vacancies. -Included

Oversee Insurance Claims

HCM will coordinate any insurance claims related to the managed property.-Included

Major Renovation Project Management

If you have a large renovation project, HCM can manage the project for you. -Included

360 Degree Video Lease Marketing

The HCM Leasing agent will produce a 360 degree video to enable prospective tenants to better view your property.

Market Rent Analysis

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Property Marketing

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate ‘fake’ service animals and problem pets.

Tenant Placement

Included

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

After-Hours & Holiday Repairs

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Tenant Maintenance System

From their mobile device, Tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Eviction Process Coordination

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Legal Compliance

Our leasing agents and property managers are all licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software — the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simply your life by connecting you to our Owner Portal to send monthly owner statements

Owner and Tenant Online Portals

We give you real-time access to your properties via your PropertyWare Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.
Our Guarantees

Loss of Rent Coverage

For qualifying tenants, covers your rent payments for up to 3 months if the tenants are unable to pay

Leasing Guarantee

If a tenant breaks their lease for any reason, HCM will release the property with no additional leasing fee 24 Months

21 Day Rental Guarantee

We will rent your property in 21 days or less or HCM will reduce your leasing fee by 25%. The leasing guarantee is subject to 1) Suggested rent-ready repairs being completed and 2) The 21 day period is defined by the date the property is deemed Rent Ready by HCM and the date in which we have an accepted application. 3) Suggested rent rate is approved and accepted by HCM Property Management.

Maintenance Guarantee

All maintenance work guaranteed for 12 months

Eviction Guarantee

Covers any qualifying eviction costs up to $1500

Satisfaction Guarantee

If you are not happy with HCM, we will try to make it right. If you are still not happy, you can cancel at any time with 30 days notice

Pet Damage Guarantee

We cover up to $1,500 in damage above the Security Deposit that is caused by a pet we approved for your rental